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Myntra products missing in online shopping

Complain ID : CCN056824   112  

Online Order Complaint Complaint Date: February 25, 2022
  • State :  Punjab
  • City :  Sangrur
  • Address: Aggarwal Street No 2 BSNL EXCHANGE /CLUB ROAD
have ordered some kurta sets through online Shopping on Myntra. In which, I have recieved message for 3 kurta sets on 22/02/2022 for delivery. So, I have also called to delivery boy for confirmation and he also confirmed for two packets. After that I have received both packets and delivery boy said to me that there may be two products in one packet.
After receiving the packets, I have opened them and found that first packet has one kurta set and second packet has also one kurta set with invoice of two kurta sets it means one kurta set was missing of amt Rs.1903/-I have contacted to myntra customer care for missing products but they have not resolved and declined my complaint .
Complaint Against / To: Myntra online Shopping

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.