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Myntra has cheated on me.they did not deliver a product saying I refused to accept the product.i pre

Complain ID : CCN056289   117   Complaint's Reply

Online Order Complaint Complaint Date: January 8, 2022
Myntra cheats with the customer.i will raise this issue with consumer forum and will take it to the last level.i want my rs.300 back from myntra.they are upfront denying to provide that.their customer care manager mr.amit also denied and did not escalate this matter into higher level.while I asked for his higher level he deinied
Complaint Against / To: Myntra

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    Natella Sumenova

    by Natella Sumenova:

    (1 of 5)

    I received an SMS that the item from the MYNTRA was delivered. But I didn't receive it. I called to the Help Center, wrote to the chat, to all their emails, they always change listen, give answer that they will deal with the problem and after a few days they send a letter, each time one-sorry, but the logistics company reported that the goods have been delivered. Nothing else. I asked them for a POD, asked for the contact of the courier who made the delivery. They don't give any information. more than 2 weeks have passed, no goods, no money, no explanations

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.