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Item not Delivered (ROY0048884)

Complain ID : CCN046425   23  

Online Order Complaint Complaint Date: July 11, 2020
  • State :  Karnataka
  • City :  Bangalore
  • Address: Vindhyagiri BDA Appartment, Block - LIG B5, Flat - 1205, Doddabanahalli
Respected Sir/ Madam,

This is to inform you that, on July 5th I have placed an online order for couple of below products from Royal Oak website associated with the Order No: ROY0048884:

Royaloak Blaze Office Chair in Nylon Mesh
Royaloak Splash Office Table-1.2M with High Gloss Finish

Out of the above 2 products so far I have only received "Royaloak Splash Office Table-1.2M with High Gloss Finish", Though the installation is still pending.

And there is no update for the other one "Royaloak Blaze Office Chair in Nylon Mesh" .

When I am checking in their website under "Track Order", I am able to see the update only for the table, which got delivered but nothing for the chair.

Moreover, I am not getting any response from their customer care neither over a call nor in email.

Kindly help me to get my product delivered along with the installation.

Regards,
Subhendu
8553564851
Complaint Against / To: Royal Oak Furniture

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