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Item missing in delhivery pack (Order no. - OR7013IIB-001A)

Complain ID : CCN044917   40  

Online Order Complaint Complaint Date: April 26, 2020
  • State :  West Bengal
  • City :  Barasat
  • Address: Uttarayan,Block - B, P.O+P.S - Barasat, North 24 Parganas (Behind Barasat Dist. Hospital)
Dear Sir/Madam,

I have placed an odrder on 17th Apr`20 vide order no. OR7013IIB-001A on Medlife (Online medicine purchase center).
Where order items have been revised and one medicine was removed since the same is not avilable.
After that that all rest medicine along with one 500 ml sanitizer yet to deliver and order delivered on 23rd Apr`20 at 9:30am.
Where in package one item is missing and the same item is also mentioned in invoice, it means invoice was generated with 500ml Sanitizer and I have paid the amount also but the same is not received.

Also please note, 500ml Sanitizer unit couldn't be packed in your raguler package, we should give another package but another package also not given to me.

Please help on this.

PFA SS OF ORDER (which is now showing order delhivered) IN APP AND PHOTOGRAPHS OF THE PACKAGE BOX AND INVOICE.
Complaint Against / To: Medlife International Private Limited

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