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Got a defective and fake product from Flipkart and not replacing now

Complain ID : CCN058590   41  

Online Order Complaint Complaint Date: July 12, 2022
Sir I am Sanjoy Kumar Mohanty a 75% disable person purchased a tv guard from Flipkart on 28/06/2022 having order number OD225242259490234000 but it was a defective and fake product so I requested for a replacement immediately but unfortunately it was cancelled by Flipkart and neither I got the replacement nor my refund yet when I tried to contact them they blocked my number please help me
Complaint Against / To: Flipkart

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