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defective product supplied by TI CYCLES

Complain ID : CCN016573   71   Complaint's Reply

Online Order Complaint Complaint Date: March 19, 2016
Modified date: March 19, 2016
had bought bicycle in may 2015, the said bicycle as explained was of alloy metal, however after 3 months the handle bar got rusted i approached the company to change the defective part, had to follow up for more than 3 months only to receive half items for replacement, re informed on the missing item however it has not been attended to, made reminder calls , sent email no reply.

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.