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Defective product and wrong product delivered , zookr.in

Complain ID : CCN035784   33  

Online Order Complaint Complaint Date: December 1, 2018
Modified date: January 4, 2019
  • State :  Rajasthan
  • City :  Jaipur
  • Address: A24, Rail Nagar ,bhagwan Path,king Road ,jaipur
                        I have ordered online keypad 4g support mobile model "Guru Music with 4g Ltd support classic" at rate of 799 rs from www.zookr.in .but i have received "MBO M3". and it is also not working .Automatic regular switch off and on. Network gone in a single minute .And Gio sim not supporting. My  Order No.:  08e25452-4c51-43e2-b689-419d7a575306  and  order Tracking No. is 69643070162 .

I have informed about fault www.zookr.in just after one day on 28.11.2018 .but They are not responding this issue. and don't take responsibility of this order .
I have share problem by video also . attached video link below.

https://youtu.be/kyhyaqVdZVM  
https://youtu.be/HbxhH1wpywM
https://youtu.be/8s3q3SZccio    
Complaint Against / To: zookr.in , IIS MOBILE BAZAR (DELHI)

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