Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Complaint against Snapdeal that my money deducted but not refunded

Complain ID : CCN048595   114   Complaint's Reply

Online Order Complaint Complaint Date: October 10, 2020
I have done a transaction of Rs 363 with Snapdeal but my order didn't get confirmed. I requested snapdeal to which they replied that amount would be credited within 72 hrs. But 1 week passed and I contacted Snapdeal again to which they asked me to produce my bank statement. After that they replied that the amount has been deducted in gateway,so I need to contact bank. After contacting bank, bank replied that the transaction has been successful with the merchant, so I need to contact the merchant. But the merchant snapdeal is behaving very poorly with me. After description of the problem stated by SBI, they repeatedly give me same message to contact Bank. Please help. The transaction slip, SBI reply copy and the snapdeal conversation with me —all are enclosed herewith for your reference. Please take some strict measures against Snapdeal team.
Complaint Against / To: Snapdeal

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Shaguftanoor

    sanpdenl by Shaguftanoor:

    (5 of 5)

    mera couriernahimilahai aapke office wale Mera paise Lekar Bhag Agar aapke company Mein Aise Hota Rahega to sab log aapke Upar Se Bharosa Lenge aur koi aapke company mein shopping Nahin Karega

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.