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Bike Dealer not giving Bike’s papers.

Complain ID : CCN018068   36   Complaint's Reply

Online Order Complaint Complaint Date: May 6, 2016
  • State :  Maharashtra
  • City :  Thane
  • Address: B/34, Anand Dham, Shreenagar, Wagle Estate, Thane -400604
I bought a “Honda Shine” on 25 Dec 2014 from Shree Sai Ganesh Motors Address – Opp Shree Nagar Police Chawki, Near Jan Sampark Karyalaya, Shree Nagar, Sector No 1, Thane – 400604 by paying Rs 63,500. But till today the dealer hasn’t given me any papers including the RC book of my bike. For last six months his shop is also closed. Every time when I called him on his mobile he says it will be delivered in next week. I also try to lodge a complaint against him in police but police saying its legal matter so go to court.
All original papers are with “Shweta Moters” Shop No.7, Prestige Garden, Near Nitin casting Company Limited, Almeda Road, Eastern Express Highway, Thane West, Maharashtra 400601 Phone - 2539 2034 / 8394 as per the dealer. So I did enquiry in Shweta Motors. But they said they don’t have my bike’s papers.
It has been one & half year now. Without legal papers of my bike I can’t use it. Please look into the matter & help me.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.