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Wrong product delivered complaint against https://www.trrendz.com/ online shopping site'

Complain ID : CCN033647   41   Complaint's Reply

Online Fraud Complaint Complaint Date: September 1, 2018
Modified date: September 18, 2018
I purchased a product online but they didn't deliver my product they delivered wrong product to me, that was Case on delivery option but delivery boy didn't allow me to open in front of him, and when I opened courier that was not my product. when I complain to his support team, I didn't get a proper response on email, and I unable to contact him by telephonic. I emailed to share contact detail and seller's contact number, they didn't provide me. please check my order no. in the atteched file.
Complaint Against / To: https://www.trrendz.com/

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.