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Naaptol Product received through online delivery not correct size and not taking bank the product

Complain ID : CCN032121   35  

Online Fraud Complaint Complaint Date: June 4, 2018
Modified date: July 6, 2018
on 21/05/2018 ordered No 47875762 for fitness belt and fitness pant for Rs 999/-
On 24/05/2018 received the product at5.00 PM and paid cash Rs 999/-. we found that pant supplied is not the size which we demanded therefor next day ie 25/05/2018 I lodged a complaint No 32738427 with the company.
first they said they will collect the product with in 24 to 48 hours.and will give voucher for same amount.
but not collect send SMS on 28/05/2018 saying that they will collect the same with in 4-5 days.
they are not collecting the product
nor returning my money.
Now they are not responding . please do the need ful at the earliest and oblige.
thanks
Complaint Against / To: Naaptol/shreeji marketing Indore MP

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