Wrong order delivered,Nd wrong commitment done ..not taking proper step to sort out after my complai

Complain ID : CCN037754   34  

Online Fraud Complaint Complaint Date: March 5, 2019
  • State :  Haryana
  • City :  Hisar
  • Address: 498/2A Krishna Nagar Hisar
Sir .. I have ordered pair of shoes from _fashion_hub6350 (Instagram account)whose contact no is 9510482248.. whose another account is on www.shop21.com.. they send me wrong pair of shoes Nd now not listening my complaint properly Nd don’t take proper step in sorting out this issue .. help me sorting out ..
Complaint Against / To: _fashion_hub6350

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.