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The Opulent Store no return on the product

Complain ID : CCN032424   32   Complaint's Reply

Online Fraud Complaint Complaint Date: June 25, 2018
Modified date: July 4, 2018
  • State :  Gujarat
  • City :  Surat
  • Address: B-1001, Regency Tower,opp Iscon Mall, Piplod
i ordered shoes from their website. they were giving 80% off on their products, so i ordered a pair of shoes.they called me to confirm my order. so i asked them what if i dont like my product, they told that i can return them or i can get an exchange. after getting the discount my shoes were costing about 7600.
as soon as the product get delievered, i asked them that it is not what i expected so please return the product. now these website people are saying that they wont take any return and i asked them please exchange my product for which they said it will cost me around 5000 rupees extra.
Complaint Against / To: the opulent store

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    sahil puri

    discussion by sahil puri:

    (5 of 5)

    Hi, I also came across their website and liked the products!! When I spoke to some guy called Rahul, he said every product they have is genuine. What was the case which you had? I'm sure this is a big scam but can you share more details.
    Thanks,

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.