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payment debited but order details not recived

Complain ID : CCN050253   36   Complaint's Reply

Online Fraud Complaint Complaint Date: December 28, 2020
payment id pay_GHcaTI9KBoQIQI
from this transection id i made payment,
payment recive mail from ethnic wear,
but still regarding any updates not yet recived.
Complaint Against / To: ethnic wear

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.