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Online fraud of dress and no response

Complain ID : CCN050016   32  

Online Fraud Complaint Complaint Date: December 13, 2020
I had placed an order of a suit set on 11-12-20 and order recieved on 13-12-20 and i recieved a wrong dress and they did not response and return the payment
Complaint Against / To: Pehnava@gmail.com

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.