Has not delivered my order not willing to give a refund

Complain ID : CCN052776   32  

Online Fraud Complaint Complaint Date: June 9, 2021
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 14, Sector 15 Road, 603 Kukreja Crystal Sector 14 Koperkhairne Plot No 79A
I ordered products from softpaws but they have neither delivered nor refunded me back and they have shut down their instagram profile as well as their email so I cannot contact them
Complaint Against / To: Soft paws

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.