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Complaint regarding fraud seller on Instagram

Complain ID : CCN052375   71  

Online Fraud Complaint Complaint Date: May 18, 2021
Instagram id- world_of_glam
(Cloth merchant)

Url: https://instagram.com/world_of_glam__?utm_medium=copy_link

Name as told- Suhana Parveen
Total Payment taken- 4000₹
Date: 18-04-2021 amount 2000
20-04-2021 amount 2000

Till this date product not delivered, I asked how she will deliver during lockdown she always said we will deliver, we had delivered last year in lockdown too. She was in touch with me on Instagram and whatsapp also. I didn't find her fraud untill she quitted whatsapp suddenly without informing. I am massaging her on her Instagram account she isn't replying. I request her with my second page on Instagram she blocked my page there from her end.
There is literally no way to connect with her except Instagram that is too until when I am not blocked from her end.
I will mention her all the details which she has told me when I was asking for her authentication.

Name- Suhana Parveen
Mobile number- 7205949370
Address- Lig 27
Ayesha manzil
Quereshi mohalla
Near jamia masjid
Srikakulam
Andhra Pradesh

I ordered the dress the date when I had completed my total payment.(20-04-2021)
I paid the amount from bank transfer via google pay.

She told me she will refund the amount but later on she said the Lucknow team hasn't initiated the refund till now, but earlier she took payment to her own account.
When I was paying her the app google pay suggested her location Sambalpur,Odisha
I asked her then she replied They were living before there.
I was genuinely waiting for her response because she said her husband has tested positive for corona. I was literally waited with all my humanity.
Complaint Against / To: World_of_glam

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