Complaint against wrong product send through delivery

Complain ID : CCN054438   33  

Online Fraud Complaint Complaint Date: August 26, 2021
I've order top from this seller through cod. At time of delivery they have send handkerchief cloth. I've messaged her regarding this but now they are not replying
Complaint Against / To: Piecemeal_feshion

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.