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Complain against Faulty product

Complain ID : CCN049319   26  

Online Fraud Complaint Complaint Date: November 8, 2020
The product i had ordered is completely different from what i have received. The payment had been made already. The product is a cheap cloth saree whereas i had ordered a suit. I have registered the complaint and asked for return and refund of the product on the mail id provided but i havent received any mail or call back from the product.
Complaint Against / To: ShopingKar

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.