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Refund did not return

Complain ID : CCN045926   25  

National Consumer Complaint Complaint Date: June 21, 2020
I cancelled my ticket on 15 March 2020 due to COVID-19. Haven’t received my refund yet . As per DGCA guideline refund should be return with in 21 days but 96 days passed no refund yet received. I am suffering from financial crisis .
Complaint Against / To: Cleartrip

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