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Rude behavior of employee

Complain ID : CCN059660   31  

Mobile Complaint Complaint Date: September 21, 2022
Hello,
We had been to samsung service center lacated at Nal stop,Pune..
We had been there to repair the phone almost 4 times.Today the person sitting in the cabin next to Counter number 1 behave rudely.
The lady sitting at Counter no. 1 didn't listen to the exact problem and went inside the cabin..She came back with the person and the person said we couldn't find any problem with the device.
So I told him if the problem occurs again please give us written note of free pick-up service.he said yes very arrogantly and refused to give written note...And started arguing.
Please Note:no one travels 5-6 km ti service center and waste petrol just to repair "WORKING MOBILE PHONE"
KINDLY ASK YOUR PPL TO BEHAVE POLITELY WITH PPL

Complaint Against / To: Samsung Service Center,Nal stop,Pune

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