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Mobile Under Repair Khushi Communications-SCS 5A, Lenovo Z2 Plus which i bought on 18th July 2017 fr

Complain ID : CCN030966   57  

Mobile Complaint Complaint Date: March 5, 2018
Modified date: March 5, 2018
  • State :  Delhi
  • City :  West Delhi
  • Address: 5/A1 First Floor Tilak Opp. Police Station Metro Pillar No. 492 New Delhi 110018
Lenovo Z2 Plus which i bought on 18th July 2017 from Amazon. Just after the month of use phone's display blinks randomly and after that phone gets off. The first thought came to my mind after this erratic behavior by my phone is that this all happens for some normal reason and this will not happen again in future, but after some time i face the same issue again and again. Customer Service Centre- Khushi Communications-SCS, Address- 5A/1 First Floor Tilak Opp. Police Station Metro Pillar No. 429 New Delhi 110018, Job Sheet No. SOIN0790321802140006. IMEI No. 862168032733497 First they told me that this is not a big issue and can easily be resolve by software reloading and after getting software reload from the centre i face the same problem again and after that they told me this problem is related with the display of your phone and for this you have to submit you phone for 3 to 4 days and we will change display and touch of your phone. I submitted my phone on 14th Feb. 2018. they did not even provide the alternate phone to use and from the past 9 to 10 days whenever i call and ask for my phone they were telling me to change my phone............ Consumer Complain No. 624005 worst service i have ever seen in my life, plz take this into your consideration.
Complaint Against / To: Khushi Communications-SCS 5A/1 First Floor Tilak Opp. Police Station Metro Pillar No. 429 New Delhi 110018

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