Feature Related issue with Samsung Mobile Galaxy c7 pro

Complain ID : CCN028755   54  

Mobile Complaint Complaint Date: September 24, 2017
Modified date: September 25, 2017
  • State :  Uttar Pradesh
  • City :  Agra
  • Address: 24/473,JUDGE COMPOUND ROAD WAZEER PURA AGRA
Dear Sir/Mam,
i got samsung mobile model no.galaxy c7 pro ,IMEI NO.357169080474671/01 AND IMEI NO.357169080474679/01,SN-RZ8J50RL3SD . The issue on the mobile is that back press key and window key is not working properly from starting .
i have already mark complaint to service centre and call center but did not provide any response for it.


request for replace my phone and provide new phone.


date of purchase-02/08/2017
mode of purchase-Amazone
invoice no.QSAU-70094
Complaint Against / To: Samsung Mobile

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