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Faulty Phone Sold, Not fixed even after 2 months

Complain ID : CCN028424   35  

Mobile Complaint Complaint Date: August 30, 2017
hi Team,
I bough Panasonic eluga ray max phone in the month of june 2017 but this phone stopped working after 1 week. I have given this phone to panasonic ASC CIPL technologies located at Rajkumarganj darbhanga. This phone is lying there from past 2 months but still has not been fixed. I have done followups many times but they say that they have not received parts yet. I have called customer care many times but no one is taking any action.
Complaint Against / To: Panasonic India

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