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Complaint Regarding My Mobile Phone issues not solve - Nokia Service Centre

Complain ID : CCN037781   42  

Mobile Complaint Complaint Date: March 6, 2019
Modified date: May 25, 2019
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: 6/B, Muktjivan Society, Smruti Mandir Road
I am Chirag Panchal and I had bought a Nokia 6 Mobile phone from Ahmedabad based mobile store on 27th January 2018.

Though it worked fine for a few months, it started to develop serious faults afterward. My bill number is 1A-5629 and the date of purchase is 27 January 2018.

The major problem with the handset is the volume of the mobile ring off itself. I'm going to Nokia service station at Bapunagar, Ahmedabad, Gujarat and they have replaced the phone speakers. After some days the problem was started again and the service station's guys said now we want to replace the whole motherboard of the phone and it will take 3 - 5 days and I had re-submitted the phone at the service station. Again after sometimes the problem was started again and also there is another problem was started like the internet was not worked. Every time I need to restart the phone then the internet was work. Also, Headphone slot not working and The Charger slot was loose.

I had submitted the phone at a service station four to five times. Every time the technician comes up with a new excuse but the problem was there only. This is a really pathetic service.

Now my phone warranty expired on 27th Jan 2019 they said that we have extended your warranty for one month. But I know they are wasting my time.

Can Jago Grahak Jago was helping me out for this issue?

Please contact me on +91 9099169932 or chirag.panchal@live.in

Complaint Against / To: Nokia Service Centre

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