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Payment deducted but pass not issued on UTS app

Complain ID : CCN059974   24  

Mobile App Complaint Complaint Date: October 15, 2022
I booked a paperless pass on 11-10-2022 from Mira Road to Mumbai Central of First Class. The payment was deducted from my account but the pass in not showing on the app. My transaction ID is UPIAR/228508577683/DR/URCTCUT/NA/NA/Oid8101102. I am attaching my Statement copy for reference. I want my payment as well as payment for the traveling till the disbursement of my payment.
Complaint Against / To: UTS app

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