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offer not provided for only single person

Complain ID : CCN018379   40  

Mobile App Complaint Complaint Date: May 15, 2016
Rest of the persons except us were provided with the additional offer while purchasing Oppo F1 Selfie expert ,,in spite of paying full amount of rs16,000 we were not provided with selfie stick, flip cover and screen gaurd.. We went to the Retailer he said offer was not available only on 20th April 2016 but it was there preceeding that date and succeeding that date but not on that day when we purchased it. Is it possible? WE WANT INFORMATION REGARDING DATES WHEN OFFER WAS THERE.

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