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mobile phone not repaired under warranty

Complain ID : CCN024878   34  

Mobile App Complaint Complaint Date: December 13, 2016
  • State :  Madhya Pradesh
  • City :  Bhopal
  • Address: A-04,shanti Enclave,, Walmi Road, Chunabhatti, Bhopal (m.p.), 462016
Dear coolpad team,

This is anurag chaturvedi from bhopal (m. p.) my job sheet no is 2165 dated 15/10/16. my coolpad dazen 1 mobile having imei number 911450751912440 was having a problem of mother board. so i had given my mobile to service centre @ tech mate enterprises bhopal" on 15 october, 2016 form today onward it's not repaired. coolpad service center people said mother board will be replaced by 15 to 20 days. i called to costomer care after 20 days they said your part is arrived in company but not dispatching they don’t know why and service centre people said company is not sending a spares to us and it will further one more month. kindly provide proper information about motherboard replacement and when will you give it will be rapaired? please provide exact date of delivery. i am very much disappointed with your highly unprofessional behaviour and i will never recommend coolpad mobiles to any of my friend and relatives and will highly negative feedback on all kind of social media networks.
If i will not proper reply from your side within 2-3 days, i will go to consumer court.
Hope i will get positive response from your side at the earliest.

Thanks with regards

Anurag chaturvedi
Complaint Against / To: coolpad

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