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micromax Q340 borivali service center is fooling me

Complain ID : CCN013976   30  

Mobile App Complaint Complaint Date: October 8, 2015
Modified date: October 8, 2015
Hi,
I had purchase a handset micromax Q340 on 03 sep 2015
I found software issue in 15 day so i submitted my handset at borivali service center on 28 sep 2015
next day I got message that my handset is ready and collect from service center but they have not resolve my issue / and they said come after 2 days and collect same no issue was solve they are not pick uping my call / I have visited 5 time there but they are not taking any action to solve my issue
my complain number
w 030635091519423756 they have close complain to showing company that they have repair my mobile and collected by me
my number 8087077621

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