Lava Mobile bad service and worst service cenetr

Complain ID : CCN021501   31   Complaint's Reply

Mobile App Complaint Complaint Date: August 1, 2016
while using my phone lava pixel V1 stopped working and while i visit the service center they mention that its motherboard some part got damaged so it will not be covered in the warranty..... but as i using the phone and stopped working display gone black its neither fall not pressed .......and service center guys demanding 4700+service tax........
here i am attaching the bill so pls look into it
IMIE:1:911452551586721
IMIE:2:144525515867319
my contact no.9210408684

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    Lava Digital Team

    Complaint Addressed by Lava Digital Team:

    (5 of 5)

    Hi, if the device is having any damage then it wouldn't be considered under warranty.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.