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Illegal Way Charge - Fore Closure Charging

Complain ID : CCN024996   37  

Loans Complaints Complaint Date: December 19, 2016
  • State :  Haryana
  • City :  Panipat
  • Address: H . No 3, Behind Bus Stand
Dear Sir/Madam,

We took two loans from the Bajaj Finserve company on the name of Sandeep Gupta and Ajay Gupta vied Loan account no :- 517CSL01407217,517CSL03028205 dated 31/Dec/2013 and 29/may 2014 respectively.

We want to close both the loan so we apply to Bajaj Finserve company kindly make the fore closer letter of both the loans and we will deposit the balance principal amount.

But Bajaj Finserve issue the foreclosure letter after apply the 4% + service tax to us.


Bajaj Finserve apply the foreclosure charges policy after Feb 2016 but my loan disbursal date is 31 Dec 2013 and 29 May 2014.


Because when we took the loan on 31 Dec 2013 and 29 May 2014 it is clearly told by Bajaj Finserve Company executive that there is no Foreclosure charge will be applicable at any time you can close your account without any fee after deposit your balance principle amount.

We write mail regarding this matter to Baja Finserve but we didn’t get the solution.

We request to your goodselve please take these matter on very important Notice because :-

When these Non Banking Financial institutes issue the loans or other services to the customer at that time these companies commits so many promises with the Customer but after that once the customer opt the services then these companies change their policies in the interest of company and impose these new policies on the old customers also without getting the permission and information.

I request to you pleas look into this matter on very serious note and take the very hard corrective action against these companies so that in future these companies cannot harass the customers .

Further you require any information regarding this matter kindly mail me .

Regards

Sandeep Gupta
(9416019315)

guptasandeep.pnp@gmail.com

H No – 3, Sukhdev Nagar,
Behind Bus Stand, Panipat-132103
Haryana, India
Complaint Against / To: Bajaj Finserve

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