Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Complain Captial First worst service and problemnot solved yet

Complain ID : CCN031204   27  

Loans Complaints Complaint Date: March 21, 2018
Modified date: April 13, 2018
my loan acct no: 13588541, i have called customer care they simply disconnected twice as on march post that multiple time called agent service and there behavior worst ever seen because of the i have foreclosed my loan they have processed for long time and excess debit of emi refound as on 13mar2018 request given till date no action against it . each and every day calling customer care not proper respond,no ethics,no hold procedure till date they are arguing they have processed as on 13th march 2018 itself asking me to check with bank. so that i have asked for the UTR number or reference number to check further they denied to provide me . last 4 day multiple supervisor and manger spoken promising the same 48 hrs and 2hrs and call back kind of answers from every one
Complaint Against / To: Captial First

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.