Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Zaakpay PG About refund of failed railway ticket transaction

Complain ID : CCN031593   46   Complaint's Reply

IRCTC Booking Complaint Complaint Date: April 28, 2018
Modified date: May 15, 2018
  • State :  Karnataka
  • City :  Chikodi
  • Address: Shiradwad Tq.Chikodi Dist Belgaum
Sir
I have booked train ticket on IRCTC app on dt.21-4-18 my amount Rs 430 was debited from my bank but my ticket was not generated.
IRCTC Tran.ID 100001238504290 TPTY UBL PASS (57274)
Payment status-payment failed
Bank name-Zaakpay PG
State Bank Of India ref no.
by debit card OTHPG 811113156154 Indian Railways cateri New Delhi Amount Rs.430
Till date 30/4/2018 I have not received my refund.Also I have not received any messager or mail from IRCTC and Zaakpay.
Please refund my amount.
From

Abhinandan Akiwate
Complaint Against / To: Zaakpay PG

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Abhishek kumar

    Money not credited by Abhishek kumar:

    (5 of 5)

    I made a failed transaction while using irctc for a ticket from bgp. To lko. with transaction id 100001347157858
    Refund status is amount creditd to bank but I have not received the amount which is 1060 rupees..
    Please help me

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.