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IRCTC Complaint, Due to cancellation of my e ticket because of train diverted

Complain ID : CCN022042   31  

IRCTC Booking Complaint Complaint Date: August 22, 2016
Modified date: August 27, 2016
Due to cancellation of my e ticket because of train diverted and it does not touches destination station, for this I have file TDR on same date, but I haven't received my refund till now.

Pnr no. 2634807883 train 18238 DOJ 19-06-15
TDR filling date: 19 Jun 2015 / 02:16:50 HRS
Cancellation i'd: 100000053498216

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