Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Amount not refunded, I have cancelled my railway ticket from zaakpay gateaway

Complain ID : CCN038044   31   Complaint's Reply

IRCTC Booking Complaint Complaint Date: March 23, 2019
Modified date: May 25, 2019
I have cancelled my railway ticket from zaakpay gateaway and my pnr no. Is 4356035456 SC TPTY SUP EXP (SC- PAK). Amount has been refunded to zaakpay (TrasnferId:100000315766058) by railway but still not credited to my ac. Total amount to be refunded to me after deduction is inr 1650/-. My cancellation date is 15 March[protected]. Please do needful as soon as possible.

With regards
K. Meena
Complaint Against / To: Amount not refund

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    gaurav

    Money Not Refunded by gaurav:

    (5 of 5)

    Same happen to me also, Not once, not twice but it happen with me 4 times. Out of 4 times i only get refund of 1st transaction.
    Customer care people say that irctc did not recived money contact your bank. And when I contacted my bank that said that money is debited from account contact IRCTC to refund.
    Between IRCTC and BANK you get frustrated. Their is NO option just to give up. It's a BIG SCAM running in front of us and no one cares.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.