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Money refund after disconnection Tikona digital Networks Pvt. Ltd

Complain ID : CCN021316   38   Complaint's Reply

Internet Complaint Complaint Date: July 25, 2016
Modified date: July 25, 2016
  • State :  Haryana
  • City :  Gurgaon
  • Address: House No.1, Singha Chowk
Tikona digital Networks Pvt. Ltd service id-1116450653

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Complaints

    Tikona Care

    Re: MONEY REFUND AFTER DISCONNECTION TIKONA DIGITAL NETWORKS PVT. LTD by Tikona Care:

    (5 of 5)

    Dear Mr. Singh,

    Greetings from Tikona.

    We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

    Regards,

    Tikona Care

    RE: MONEY REFUND AFTER DISCONNECTION TIKONA DIGITAL NETWORKS PVT. LTD by :

    (5 of 5)

    Dear Mr. Singh,

    Greetings from Tikona.

    We have tried calling on your registered mobile no. 9560661127 however there was no response from your side, kindly note the following:

    We request you to provide a convenient date, time and alternate contact number (if any) so that our concerned team can contact you for permanent resolution.

    For any further issues/queries, please contact us on our customer care number 1860 3000 3434.

    Regards,

    Tikona Care

    Tikona Care

    RE: MONEY REFUND AFTER DISCONNECTION TIKONA DIGITAL NETWORKS PVT. LTD by Tikona Care:

    (5 of 5)

    Dear Mr. Singh,

    Greeting from Tikona,

    Your account is terminated as per your request and also device is recovered from you premises.

    As we have confirmed with you, the refund cheque of Rs. 1,352.98 has been delivered at your address.

    For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in

    Regards,
    Tikona Care

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.