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Policy cancellation issue with EXIDE LIFE INSURANCE

Complain ID : CCN031335   36  

Insurance Complaint Complaint Date: April 5, 2018
Modified date: April 13, 2018
  • State :  Uttar Pradesh
  • City :  Kanpur
  • Address: Mr Sandeep Kumar Rai C268,BARRA 6,HARI MASJID KANPUR NAGAR 208027
Dear sir ,
I made a policy no.(03340514) on 11 may 2016 in favour of my son kartikey Rai I paid the 1st installment by cash in the branch . But I wanted to cancel my policy after the 1st installment so I informed the customer care about cancelation of policy and they said that ok .so I didn't pay the second installment, but without giving any information they deduct 18606/- from my BOB Account no.29640100016850 on 4 April 2018 .I already made a complain against this issue but they make me wander from one office to other office.sir I want to close my policy and I need my money back with penal amount please take any action against this company.
Complaint Against / To: EXIDE LIFE INSURANCE

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.