Not responding and misbehaving with customer

Complain ID : CCN051972   36  

Insurance Complaint Complaint Date: April 17, 2021
My bond was got matured but I lost my original bond, so I asked for new one, or to give maturity amount with all relevant documents. I went for 8 to 9 times for office but they rejecting request letter for each time without telling anything
Complaint Against / To: LIC of India , M G Road branch

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.