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Not getting my mobile back, company in India named One Assis oneassist.in

Complain ID : CCN021878   30  

Insurance Complaint Complaint Date: August 16, 2016
Modified date: August 17, 2016
  • State :  West Bengal
  • City :  Kolkata
  • Address: 11/1 Kazipara Main Road, Barasat, Kolkata-700125
Sir,
There is a company in India named One Assist whose web address is https://www.oneassist.in/.
I purchased insurance from this company when I bought my Redmi note 3 mobile phone
The screen of my mobile phone got damaged for certain reason and I claimed the insurance to repair it, they were supposed
to take my mobile within 7 day as they promised but the delayed almost a month but they did a pick up of my mobile and
after that they are not giving my mobile back, they already given 10-12 dates but
they have failed in each and every date, now I started fearing that they might have sold my mobile.

Please take a action against this.
Below are some detail and screenshot in zip file.

Claim id : SR#1414963
My Registered Mobile number is 9836395703
My email id mustafijur.r@gmaill.com
My date of birth is 13th sept 1985
If you need further information, please let me know.

With Best Regards,
Salman Mamun

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