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Mi protect plan my mobile not given back from last 6 months

Complain ID : CCN025265   23   Complaint's Reply

Insurance Complaint Complaint Date: December 30, 2016
Modified date: January 14, 2017
1000591175 membership id

I have purchase a Mi protect plan (Mi.Com Protection Plan 8k-15k) while purchasing mi redmi note 3 mobile phone which has been manage by oneassist.
my mobile phone screen was damaged so i claimed the insurance and the claim id is
SR#1413185

which was issued by appril.. my claim has been approved and oneassist also picked up my damaged phone from my home .
its been almost 6 months i haven't received my mobile phone back with new screen.


Complaint Against / To: one assist

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