Dedicated Healthcare services TPA (India )

Complain ID : CCN016483   47   Complaint's Reply

Insurance Complaint Complaint Date: March 14, 2016
  • State :  Punjab
  • City :  Ludhiana
  • Address: 7982 Sbs Nagar Durgapuri Haibowal Kalan Ludhiana
Sir

My name is Jaswant singh. I am working in intime equities ltd from last 7 years. My employee code is j1028. I am covered by our group medicalim insurance co. our insurance co is Dedicated Healthcare services TPA (India ) pvt. Ltd. My policy no is 500100/48/15/41/0000307. before 3 months ago I was met with an accident on my bike. In this accident my teeths were broken. I called my insuarce co about the claim they said u are coverd in this policy u will get the benefit of policy. I have the recording of the customer care reprensentative but now the insurance co has refused to give me the claim. They are telling the dental is not covered in this policy. Pls tell me if I suffered wid an accident my teeths were broken my insurance co is misguiding me. Pls help me in this matter. . Pls help me on this matter. I am very poor man it is very much difficult for me to pay this money pls help me.

Regards
Jaswant singh
M: 9988052927

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    tejal bari

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    Koushik Samnata

    Claim not received event after one year. by Koushik Samnata:

    (5 of 5)

    My son was hospitalized for three days. I submitted medical reports to get medical expenses for this.
    Dedicated team verified the claim and approved it also. But Still I did not received the amount.

    I contacted followings persons many time over email but they did not listen me.
    ##
    prashant.butkar@dhs-india.com
    mohan@dhs-india.com; vilas@dhs-india.com
    kapadia.ankit@gmail.com
    arnabendu.mahal.dhs@gmail.com


    Very poor services.


    #Followings are the Claim Details

    Claim Id Date: 23-12-2015

    Claim No: DHS15Z177443

    Policy Number: 112000/34/15/04/00000002

    Patient DHSID: SO321971429

    Insured DHSID: SE121971429

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