Inappropriate way for Appointments
Complain ID : CCN063763 54
Hospital Complaint
Complaint Date: August 29, 2023
There is totally in appropriate way for taking the appointments when consult to a doctor.
The way of taking an appointment is only the telephonic medium where you need to call to the hospital, from Morning 8 AM, you have to call till the time your call has not being answered.
I just want to share the morning incident where I am contacting to the hospital for almost 80 times, but there is no answer, and after 80th call, I got to know that the appointment is full for the day and there is no availability for evening as well. The reception staff is being forced us to consult an another doctor from that hospital.
So there is no another option or a way to taking an appointment, you have to do phone calls till the time your phone not answered. You cannot go in person in hospital to write the appointment they will not allow to do this.
Again, you cannot call before a day or before two days for the appointment. You have to call when you want to consult the same day. The timings are 8 o'clock in the morning, you have to call the hospital till your call has not answered.
The way of taking an appointment is only the telephonic medium where you need to call to the hospital, from Morning 8 AM, you have to call till the time your call has not being answered.
I just want to share the morning incident where I am contacting to the hospital for almost 80 times, but there is no answer, and after 80th call, I got to know that the appointment is full for the day and there is no availability for evening as well. The reception staff is being forced us to consult an another doctor from that hospital.
So there is no another option or a way to taking an appointment, you have to do phone calls till the time your phone not answered. You cannot go in person in hospital to write the appointment they will not allow to do this.
Again, you cannot call before a day or before two days for the appointment. You have to call when you want to consult the same day. The timings are 8 o'clock in the morning, you have to call the hospital till your call has not answered.
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