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purchased induction from Tata Cliq Ecommerce website but i got damaged product

Complain ID : CCN057472   79  

Home Appliance Complaint Complaint Date: April 28, 2022
  • State :  Bihar
  • City :  Katihar
  • Address: Indrapuri Bmp-7 Katihar
Dear sir/mam
Actually i have purchased Philips Induction From Tata Cliq (https://www.tatacliq.com/) E-commerce website. purchase date on 17th April 2022 and product was delivered on 21st April 2022 but i got damaged product, I request to return on 21st April but still product was not pickup by courier partner and customer care not provide the better solution. i am also facing problem from last 7 days. and i also not get my refund back to my account. so please check my concern

Philips HD4928/01 2100W Induction Cooktop (Black)
Order placed on : 17 Apr 2022
Order ID:119670304
Return Initiate on 21st April 2022
Complaint Against / To: Tata Cliq E-commerce App

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