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Not given proper item, I have purchase online pigeon jucier it was not working

Complain ID : CCN035001   43  

Home Appliance Complaint Complaint Date: October 24, 2018
Modified date: October 25, 2018
I have purchase online pigeon jucier it was not working even it was not start they have give fake product .i want my money refund
Complaint Against / To: Pigeon

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.