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No repair of malfunctioning product under warranty

Complain ID : CCN046753   86   Complaint's Reply

Home Appliance Complaint Complaint Date: July 24, 2020
I had a Hitachi window Ac which is under warranty and not working since February. I am contacting the customer care since then every alternate day. Tried complainting on Twitter, email and linked still no response
Complaint Against / To: Hitachi

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    Team Hitachi

    No repair of malfunctioning product under warranty by Team Hitachi:

    (5 of 5)

    Dear Customer,

    Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

    Regards,
    Team Hitachi

    Team Hitachi

    No repair of malfunctioning product under warranty. by Team Hitachi:

    (5 of 5)

    Dear Customer,

    We hope that your complaint is resolved. Please get in touch with us if you face any problem with our product.

    Regards,
    Team Hitachi

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.