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Faulty Machine - It has been repaired 8 times since I purchased it.

Complain ID : CCN039443   70   Complaint's Reply

Home Appliance Complaint Complaint Date: July 8, 2019
Modified date: August 15, 2019
  • State :  Bihar
  • City :  Nawada
  • Address: Aalo Babu Hall, Road No -2 Near Madarsa Faizulbari Bhadauni Sharif
I had purchased a brand new Kent Grand Plus on 27th February 2019.
It has been repaired 8 times since I purchased it.

I asked about the replacement but company stopped responding.
Complaint Against / To: Kent RO Systems

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Complaints

    Kent RO Systems Ltd.

    Dispute Case by Kent RO Systems Ltd.:

    (5 of 5)

    Dear Sir,

    We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.


    Regards,
    Team Kent

    KENT RO SYSTEMS

    Complaints by KENT RO SYSTEMS:

    (5 of 5)

    Dear Sir,

    As per update received from our service team your ticket has been closed.

    Regards,
    Team Kent

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.