Skin burnt due to laser, I have been consulting with Dr Neha Yadav

Complain ID : CCN038329   92  

Health Beauty Complaint Complaint Date: April 12, 2019
Modified date: May 25, 2019
  • State :  Delhi
  • City :  South Delhi
  • Address: Rejove Clinique Green Park New Delhi
I have been consulting with Dr Neha Yadav since May'18 for laser, moles removel & some marks on my neck & back area.
1. Moles - have paid full price at first go but unfortunately none of them have gone completely. Most of the time she is not available.

2. Marks on Neck & Back - she has prescribed me several creams infact a new cream & medicines on my every visit(almost every month). Have spent a lot but ZERO Result .

3. Laser - have paid full amount for 6 sessions.Best part is doc is never available at the time of laser & it is solely done by some third party technician.
1st session of laser : there was no electricity so clinque asked me wait for hours
4th session : technician burnt my lip, lower jaw line & complete cheeks area.
machine stopped working in the middle of the session.

after all this, its been more then 1 month i have been chasing Dr Neha to help me because my face is completely red with boils all over it but nothing happened. I even requested for refund for atleast remaining laser sessions but again no response.

Now have consulted another dermatologist because i have lot of redness & burning on my face and to my surprise my dermatologist told me that your face is burnt deep due to laser & in order to fix it we need to perform surgery which will cost me around 1.5-2 lacs

have all the evidences bills/prescriptions/pics
Complaint Against / To: rejove clinique

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.