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Asking for payment even after payment made on line.

Complain ID : CCN055404   39  

Harassment Complaint Complaint Date: October 20, 2021
I had taken a ride in Ola cab on Sep 03 2021 from Sector 22 Dwarka, New Delhi to Meridien Hotel, New Delhi. The due payment of Rs. 629 was made by me through my Credit Card on Sep 03 itself. In spite of my proving proof of payment by way of Credit Card Statement, Ola is pestering me for payment via numerous phone calls, SMS and e-mail. I had also taken another ride on Sep 08 for which I am not able to make the due payment of Rs.293 as they are asking for a total payment of Rs.997 (RS. 293 + Rs. 629) including 'late fee' of Rs. 75 even though I have already made the due payment of Rs. 629.
Complaint Against / To: OLA

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