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Not delivered cylinder even after booking and not providing home delivery

Complain ID : CCN043997   44  

Gas Agency Complaint Complaint Date: February 26, 2020
  • State :  Haryana
  • City :  Kalka
  • Address: 109 Tagra Kali Ram Kalka
Order for Cons No 7049955260 is registered with Ref No.2-000213711437.Refill expected delivery:5 days. Pay online at http://payit.cc/I238124651

Sir as per my above booking distributor saying your booking has been cancelled because you have not collected cylinder with in 24hrs. And denying to provide home delivery because my house is 1km away from store. For that I have to take leave when I have to collect the cylinder.
Sir this is serious issue please look into matter
Complaint Against / To: NEO GAS Agency kalka

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.