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Gas Subsidy not deposited into the account till date from Start

Complain ID : CCN036190   60  

Gas Agency Complaint Complaint Date: December 20, 2018
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 239 G 6 Pitru Smruti Lady Jamshedji Road Shivaji Park Mahim
Dear HOD,

I am widow and employee of Indian Navy been harassed by the irresponsible person deployed at Hari Gas Matunga service station .
This letter is pursuant to the official policy / agreement to pay subsidy towards our payments to Hari Gas Services dated from the start of the subsidy till November 2018. I am widow and have been made to run pillar to pillars asking to check and verify why the Subsidy amount has not been deposited to my deceased Husbands account as we didn’t found any amount been deposited . We found some messages coing on the registered number as it was deposited but later also found messages stating they failed raising the concern about whats going on is inappropriate and we decided to get this verified however to our surprise rather assisting me with the details officially through letter as which account it is getting deposited or was deposited and till which date so I can cross verify , i am been harassed by the local Hari Gas Matunga Staff hence I waited calmly till the account transfer of the ownership from my husband’s name to my name process was going around.
Later one fine day I took an off and walked down to discuss this with your branch staff along with the bank passbook of my husband who expired in 22/02/2017 to re-verify and they didn’t found any subsidy amount been deposited. Mr Sandeep who spoke as concern person at that moment clearly said that it’s not possible to get the old subsidy after the transfer of the name from deceased Mr Pramod A Shringarpure and can’t be claimed. My question here is isn’t this the company responsibility to show where is this money gone if I have received the message showing amount been deposited by the Hari gas team and which account they have deposited (is this amount flowing into their personal account) . This hard earned money which was charged in the name of subsidy nor refunded to any of the account lies with Hari Gas

The failure to pay the subsidy as per the law till date or show where these amounts have been diverted is a breach of contract and injustice to widow and employee of Indian Navy.

Thank you in advance for your prompt attention to this matter. I look forward to hearing from you. If you have any questions, please do not hesitate to contact me on the given numbers.

Sincerely,

Vandana Pramod Shringarpure
ANSO (INDIAN NAVY)
(MATERIAL ORGANISTAION)
+91 9869105351/+91 9930389173
Complaint Against / To: MATUNGA HARI GAS SERVICE

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